In the event of a claim, you may either

• call us at 6272-2277
• Download the claim form fill in and mail it to:
  
  AB Lim Pte Ltd
  Blk 123 Bukit Merah Lane 1
  #04-80
  Singapore 150123
  
or
• email : claims@ablim.com.sg

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• for OUTPATIENT treatment(private clinic, A&E, daysurgery and hospitalisation for less than 20hours, the amount claimable is as specified under [Section 1.1] of the schedule of payment.



• accidental DENTAL treatment, the amount claimable is as specified under [section 1.2] of the schedule of payment.



• for Chinese Sinseh/Traditional Chinese Medicine(TCM) treatment, the amount claimable is as specified under [Section 1.3] of the schedule of payment subject to S$30 PER VISIT.



• for HOSPITALISATION due to accident and warded for more than 24hours, you could seek reimbursement under [Section 2.1 to 2.4] of the schedule of payment.

• duly completed and signed Claim form



• Original receipt for treatment at GPs and/or



• Original 'official receipt' for Chinese Sinseh treatment and/or



• Original TAX INVOICE for treatment at Hospital(payment acknowledgement or statement is NOT acceptable) and copy of In-Patient Discharge Summary.



• copy of settlement letter, computation table and 'Certified True copy' of all the bills, if you are claiming the same bills from other insurers.



• copy of Police report is required for motor related accident



• Doctor's memo/prescription is required for purchase of treatment related materials/equipments OR items indicated as "Retail items/Purchase without Prescription" on the receipt.

• Claim Number - leave blank



• Name of Institution/School - Name of School you are studying



• Policy Number - leave blank



• Expiry Date - leave blank



• Name of Insured Person - name of student who is making the claim



• Address - home/correspondence address



• Contact Numbers, Email - telephone/mobile & email address so tha we could contact ypu or write to you



• Date/Time of Accident - date and time when the accident happen



• Place of Accident - where did the accident take place



• Brief description of accident - during WHAT activity, HOW did the accident happened and HOW you got injured



• Nature of injury - WHICH part of body and TYPE of injury (cut, bruises, sprained, fractured etc...)



• Name of clinic/hospital - where you went for treatment



• If you are claiming the same bill from other insurer - provide the name of insurer and policy no, copy of settlement letter, computation table and 'Certified True copy' bills by the insurer



• Medical/Hospital/Surgical expenses insurer - you may leave blank, will workout for you upon receipt of the bills



• Claim cheque to be made in favour of - we reimburse via cheque, please provide cheque payee {name indicated must have a bank account}